Users across the globe found WhatsApp down on Wednesday evening. According to users, they were unable to send or receive messages, or even load up conversations. The Facebook-owned messaging service went down somewhere around 4:50 PM EST in the UK. The issues were also reported in the US, Asia, and South America.
Twitter exploded with reactions as WhatsApp users went online to vent their frustrations and finally ended up their panic over the Google Docs attack. Many users reported being able to launch the app, but unable to connect to its servers, making it impossible to send or receive messages. Complaints reported on the social media platform made ‘WhatsApp Down’ the top trend in the UK on Twitter.
WhatsApp is down. People living in the same house/room are now communicating with each other without WhatsApp.
— Bilal Mahmood (@bilalmahmooduk) May 3, 2017
— eoghain fitzgerald (@eoghainfitz) May 3, 2017
— Michael Mumpe (@MumpeMichael) May 4, 2017
WhatsApp is known as the biggest messaging service with over 1.2 billion users around the world. Although there are many alternatives of WhatsApp, users reacted with amusement and horror at the outage as ‘the world fell apart’.
‘WhatsApp Down’ reports had been constantly in hot news worldwide for hours and WhatsApp spokesperson told Reuters in an email,
“WhatsApp is aware of the issue and working to fix it as soon as possible.”
After suffering a widespread global outage, WhatsApp messenger was back online at around 4:58 PDT. The company confirmed in a media statement that it had been inaccessible, but didn’t tell why,
“Earlier today, WhatsApp users in all parts of the world were unable to access WhatsApp for a few hours,” the spokesperson wrote. “We have now fixed the issue and apologize for the inconvenience.”
As per reports, WhatApp issue fix in parts of India, US, Canada, and Brazil. The problem affected people who use the service on Android, iOS, and Windows mobile operating systems.
In Brazil, the proficient class relies heavily on the instant messenger; WhatsApp down for about two and half hours. Most of the users switched to rival system Telegram, which has picked up millions of WhatsApp users in the country after two previous outages.
WhatsApp messaging service rolled out a new Status feature on its birthday. It is understood that the firm is working on an update and is testing a new feature to pin conversations at the top of the app menu. It is also experimenting with a ‘Change Number’ feature to let users easily change their phone number associated with an account.