Apple has informed that it will soon allow its developers to respond to App Store reviews for iOS and Mac apps. The feature has long been available to Android developers on Google Play Store, which is much to the chagrin of the Apple developer community.
According to Apple iOS 10.3 developer documentation, by the time this version is available to customers; app makers will be able to reply to user reviews on the App Store. It is a major reinforcement as developers have been asking Apple for superior ways to interact with users for a long time.
Apple’s ratings and reviews system has felt little outdated as well as has been a source of annoyance for app makers and customers alike. When a user leaves an unfair review, developers aren’t able to reply to the criticism. Now, Apple allows developers to review such negative comments by an official explanation.
Developers will be able to respond to App Store reviews for iOS and Mac apps in the next few months. The Cupertino-based company mentioned that the new feature will debut with the release of iOS 10.3 beta,
When iOS 10.3 ships to customers, you will be able to respond to customer reviews on the App Store in a way that is available for all customers to see. (This feature will also be available on the Mac App Store.)
Apart from this, these public App Store reviews for iOS and Mac apps stand as a sort of record. This will be very helpful for users who want to know whether developers actively support the application and consider user feedback or not. Also, this serves as another indication that the app is worth the download or the purchase price, especially in an ecosystem where a maze of apps has been abandoned.
While it’s one of the highly anticipated features that are shipping in the new release for iOS and Mac OS X, it’s not alone. Related to this, the iPhone maker says it will also provide a new way to solicit App Store reviews in iOS 10.3. With the new API, developers can invite customers to give ratings and reviews for iOS and Mac apps while they’re using them, without being redirected to the App Store.
Besides app reviews, another major developer-facing feature spotted in iOS 10.3 beta is new Apple File System (APFS), which was first debuted in the Sierra 10.12 beta. It is designed to replace HFS+ file system. APFS is optimized for devices with strong state storage and supports 64-bit file IDs.
It remains to be seen how the ability for developers to reply to App Store reviews for iOS and Mac apps will work. However, in theory, it sounds like a very positive enhancement.