Google PlayStore is a hub to download and install unlimited mobile apps for Android. However, what if all of a sudden Google Play Store stops working? You’ll no longer be able to download these applications and all you receive will be annoying error messages. To help you resolve the issue, we’ve come up with a complete guide to fix common Google Play Store problems. Let’s get started:
How to fix common Google Play Store problems
Check for date and time settings
Sometimes, the Google PlayStore may not work because the date and time settings aren’t properly configured on your device.
You can fix the issue by changing your device’s date and time from the Settings menu. Here’s what you need to do:
- Launch Settings on your Android device
- Scroll down and tap Date & time under System section
- Here you can see whether the Automatic date & time option is enabled on your phone. If it isn’t already, you’ll need to turn it ON
This should fix the issue and the Google Play Store should start working. However, if the problem still persists, you’ll need to set the date and time manually. For this you’ll need to:
- Turn OFF the Automatic date and time option and then enter accurately the date and time
Clear Google Play Store cache
Yet another reason the Google Play Store may stop working is that there’s a lot of data in Cache.
In such case, clearing the Google Play Store Cache can resolve the issue. Here’s how to do so:
- Go to Settings > Apps
- Now scroll down till you find Clear Cache option and just click on it
- You can first go into Storage and then clear cache
This will empty Google Play Store cache and the app will start working once again.
Clear your Google Play Store data
In some cases, deleting your data from Google Play Store may also prove helpful. This will erase everything from the Play Store including your files, settings, databases, accounts and other saved details. So, make sure to save you login details before you proceed further.
Here’s how you can clear your Google Play Store data:
- Go to Settings > Apps
- Scroll down to find Clear data Just tap on it
You can also go to Storage and then Clear data.
Install the latest version of Google Play Services
Sometimes, your Google Play Store may also behave strangely and stop working because it is not up to date. So, it’s always recommended to update the app time to time.
To install the latest version of Google Play Services on your phone:
- Go to the Google Play Store app
- Tap the menu button (three lines in the top left corner) and then tap Settings
- Under the General option, you can see the apps that need to be updated
- Tap Auto-update apps
While doing so, ensure that the auto-update option is Wi-Fi checked. Otherwise, it can cost heavily on your mobile data.
Factory reset your smartphone
If none of the above-mentioned options could resolve the issue, try to perform the factory reset on your smartphone. This will wipe everything from your phone including settings, contacts, installed apps and the files in device storage. So, it’s always recommended to take backup of your phone before factory resetting it.
To factory reset your smartphone:
- Open Settings on your phone
- Now scroll down and tap Backup & reset
- Tap Factory data reset option under Personal data section
- A message will appear on screen, warning you that Factory resetting your phone will erase everything from your phone
- If you’re ok with the warning, tap RESET PHONE button at the bottom of the screen
This will initiate Factory data process. The process will take some time. After this, your smartphone will appear like it has just come out of the box. This should also resolve the Google Play Store issue and it should start working properly.
That’s all we have in our complete guide to fix common Google Play Store problems. If you’re facing any Google Play Store issues, follow the above-mentioned tips to fix common Google Play Store problems. It will definitely help you. Enjoy!